What is the difference between facilitation and moderation?
Work-related discussions can come in many modes and formats: meetings, conferences, workshops, etc. Their common disadvantage, however, is the need for everyone to speak in turn, thus lacking the opportunity to properly listen to others. Instead, one must concentrate on his or her own performance, anxiously waiting to take the floor.
While many ideas that could have been voiced remain unexpressed, the meeting's effectiveness is decreased. As participants get bored and irritated, they tend to avoid this kind of discussion. The facilitation method, meanwhile, drastically changes the situation.