Business training

Conflict Management

Would you like to deal with conflicts more effectively? To handle pressure while staying clear-headed? If so, our training is just the thing for you!
  • What do you do if your partner relationship enters an open conflict?
  • How to keep things constructive and take control of your emotions in a crisis?
  • How to respond to other person's aggression?
  • What can you do to benefit from the conflict?
up to 15 people
2 days,
8 hours each
Personal efficiency

Training objectives

Master the Katz-Loehr Collaborative Conflict Management Model
Practice stress-related emotion management techniques and analyzing individual and typical mistakes about conflict behavior
Introduce effective conflict resolution tactics along with self- and team management tools through business games
Explore ways to use conflicts as a resource for further communication
Provide personal behavioral guidance to deal with difficult situations

Develops following competencies
by The Lominger competency model

  • Information delivery
  • Handling controversial situations
  • Conflict management
  • Listening skills
  • Self-Management
  • Commitment to results
We have accumulated practical experience of hundreds of people to undergo the training. The in-depth insights you will receive are based on the Syracuse University conflict management program. Developed in New York, USA, it has been globally renowned for over 30 years now.
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We can adapt for online sessions and for your needs
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